Privacy Policy

Who we are

This Privacy Policy describes how Nicotine Pouches Wholesale (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit and use our website: https://nicotinepoucheswholesale.co.uk (“Website”). Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it. By accessing or using our Website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of information to provide and improve our services to you. The types of information we collect include:

• Personal Information: This includes your name, email address, phone number, shipping and billing addresses, and other information you provide during the checkout process.

• Log Data: We automatically collect certain information when you visit our Website, including your IP address, browser type, operating system, and access times.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Website. You can manage your cookie preferences through your browser settings.

Use of Information

We use the information we collect for various purposes, including:

• Providing and improving our services.

• Processing and fulfilling orders you place on our Website.

• Sending you order updates, promotions, and newsletters if you opt-in.

• Responding to your inquiries and providing customer support.

• Analyzing Website usage and trends to improve our content and functionality.

• Complying with legal obligations.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with:

• Service Providers: We may share your information with third-party service providers who help us with functions such as payment processing, shipping, and marketing communications.

• Legal Compliance: We may disclose your information when required by law, regulation, or legal process.

Return, Refund, and Cancellations Policy

We adhere to UK consumer protection laws regarding returns, refunds, and cancellations. If you wish to return a product, request a refund, or cancel an order, please refer to our dedicated Return, Refund, and Cancellations Policy for detailed instructions and information about your rights.

Your Rights

You have certain rights regarding your personal information under applicable data protection laws. These rights may include:

• Access to Your Information: You can request a copy of the personal information we hold about you.

• Rectification: You can ask us to correct any inaccurate or incomplete personal information we hold about you.

• Erasure: You can request the deletion of your personal information under certain circumstances.

• Object to Processing: You can object to the processing of your personal information for direct marketing purposes.

To exercise any of these rights, please contact us using the contact details provided in the “Contact Us” section below.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

 Visitor comments may be checked through an automated spam detection service.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective when posted on this page. Your continued use of our Website after the posting of any changes signifies your acceptance of those changes.

 Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: sales@nicotinepoucheswholesale.co.uk